Data Processing Policy

1. Who We Are

CoreScrap is an internet website primarily dedicated to scrap recycling and scrap management solutions. We are active on www.corescrap.com, and you may contact us at any time at info@corescrap.com with respect to issues related to data.

2. What Data We Collect

• Personal Identifiable Information (PII):
  • Name
  • Email address
  • Phone number
  • Location/address (if relevant)
• Technical Information:
  • IP address
  • Browser type and version
  • Device details
  • Cookies and usage information
• Transactional & Communication Data:
  • Orders or inquiries placed
  • Email or messages exchanged
  • Payment and billing information (secured using third-party gateways)

3. How We Use Your Data

• Processing an inquiry or order placed through our website
• Improving our website, services, and user experience
• Responding to customer service inquiries or requests
• Sending updates, special offers, or newsletters (subject to your permission)
• Compliance with legal requirements or resolving disputes
• For our internal analytics and record keeping

4. Legal Bases for Processing

• Consent – when you explicitly give us consent to process your data
• Contractual necessity – to complete a service that you have asked for
• Legal obligation – when processing is required in order to meet a legal obligation
• Legitimate interest – to improve our services or to protect our business

5. Data Retention

We keep your information only as long as necessary to fulfill the purposes of this policy. Data which is no longer needed will be deleted securely or anonymized.

6. Sharing of Data by Third Parties and Sale of Data

We neither sell, exchange, nor license your personal information. However, there may be situations where data would be shared with:

• Bespoke third-party service providers (e.g., payment suppliers, email marketer solutions)
• A court or the regulator, whenever in law the disclosure is allowed
• Search and analytics providers to help make our site better

All third parties must keep your information secure under this policy.

7. Your Rights

Subject to your geography and applicable laws (e.g., GDPR, CCPA), you may be entitled to:

• Access your data
• Correct inaccuracies
• Erasure of data
• Restrict or object to processing
• Withdraw consent at any time
• Transfer a copy of your data in a portable format

In order to exercise any of these rights, please email us at info@corescrap.com.

8. Cookies and Tracking

We utilize cookies and tracking technologies to better understand user behavior and enhance website performance. You can control or disable cookies through your browser settings.

9. Security Measures

Your data security is our concern. We apply suitable technical and organizational measures to safeguard your personal data against unauthorized access, loss, or misuses. These include:

• Encrypted storage of data and secure servers
• Access control measures
• System updates and persistent monitoring

10. Changes to This Policy

We may make changes to this Data Processing Policy from time to time to accommodate changing practices or legal requirements. Any changes will be posted on this page with a new effective date. We recommend that you review this policy from time to time.

11. Contact Us

If you have questions or concerns regarding your data or this policy, feel free to contact us:

• Email: info@corescrap.com
• Website: www.corescrap.com